Reviews: The Ritz-Carlton Hotel- Dallas, Texas
A couple weeks ago I spent some time in Dallas Texas during the Nike Football summit and I had the opportunity to check into to new Ritz Carlton Hotel. The second I stepped through the door the customer service began, everyone was so polite, kind and accommodating. The lovely lady at the front desk upgraded me to a junior suite because my room was not ready.
What I enjoyed about my room was that it was huge and felt very comfortable. I think the perception of the Ritz Carlton chain is that it caters to an older clientele based on its aesthetic. I can’t say that I am in love with the decor but I have to appreciate its heritage as a Hotel Chain.
Everyday at 6pm they have a “Guacamologist” (master in guacamole) in the lobby serving free guacamole and drinks which I think is such a great touch. My homie Chester got upgraded to the club suite on the 7 floor which means he had access to free wifi, food and drinks all day long. If you just wanted to relax at the Ritz you could have spent time in the spa or in the outdoor heated pool.
The most remarkable thing about the hotel was the superb customer service!
I am definitely staying there on my next visit to Dallas.
A special thank you to Siara
Style: Antique, Vintage
Atmosphere: Quiet and warm Ambiance
Staff: Extremely Polite, Kind & Friendly (special rating on service 9.8/10)
Average room price: $ 250/plus taxes
Wifi: Charge $10/night
Rooms: Large
Beds: Very Comfortable
Marcus Troy Rating: 9/10
2121 McKinney Avenue, Dallas, Texas 75201 Phone: (214) 922-0200 Fax: (214) 922-4707